2022 More Results for the IFMA ITC's Digital Twin Survey

IFMA Survey Summary: Expectations and Reality


Last year, R.O.I. partnered with IFMA’s ITC and Autodesk to run our first annual survey on the state of electronic documentation for building owners and operators. Autodesk recently published a whitepaper revealing the highlights of that survey, demonstrating current state and desired future state. Please download this document and see what the industry has to say!


The 2023 IFMA ITC Annual Digital Twin Survey is running now. The IMFA survey has closed, please keep an eye out for results.

Please take a couple of minutes to chime in with information about your facility.


While you’re here, you might want to check out my prior article on the current state of electronic records and BIM requirements.


What Makes a Digital Twin?


Much like CAFM (Computer Aided Facility Management) and IWMS (Integrated Workplace Management System), what people believe a technology does or should contain is influenced by their respective needs. As a result of this survey, we see that the top component of a Digital Twin is a facility record model.


 Which Elements Are In Use Today?


The prior chart displays what facilities want from their technology adoption, as an end goal. They also shared what elements are already in use. We look forward to monitoring this during our annual surveys and seeing how the industry progresses.


Why Not Digital Twin?


For the respondents not yet utilizing a Digital Twin, a variety of obstacles were revealed. There are many replies citing a lack of resources (whether that be skills, funding, leadership support, or current large projects which would benefit), but nearly half of the negative replies indicate they cannot currently justify a business case.


Dominant Use Cases


For those who shared their expected business case, the most popular is supporting maintenance. Though, visualization for space and workplace management is not far behind. Commissioning a building and execution of jobs are fairly close in popularity as well. Some additional use cases were suggested, strategic portfolio planning, simulation, predictive design, and baseline comparisons.



Anticipated Business Benefits


When we asked, “Does your senior management see value in Digital Twin?”, a resounding 78% affirmed that they have support.


When queried, on a scale of 1 to 5, what are the most valuable benefits you expect from a Digital Twin initiative? All of the suggested benefits ranked strongly, indicating the importance for a wide range of functions. Receiving better deliverables and having an easier time keeping record documents up to date post-occupancy were valued most.



Please keep an eye out on notifications from R.O.I., Autodesk, and the IFMA Information Technology Community (ITC) announcing future results and surveys.

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