tag:blogger.com,1999:blog-12098207.post6373105947787005427..comments2024-02-27T06:06:12.136-06:00Comments on Mistress of the Dorkness: I miss my Dell computerMistress of the Dorknesshttp://www.blogger.com/profile/03812184646282811013noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-12098207.post-30781880986910701352008-10-03T14:14:00.000-05:002008-10-03T14:14:00.000-05:00Steven, Luckily they replaced it, and I'm not havi...Steven, <BR/><BR/>Luckily they replaced it, and I'm not having to muck about with it anymore. We're just lucky someone higher up than the telephone support took an interest.<BR/><BR/><BR/>I do still have my first laptop (from 10 years ago) a ThinkPad with Windows 95. I also use a ThinkPad at work for presentations. <BR/><BR/>But, DH liked his Dell desktop and bought me one of their laptops. Aside from the support hassle, it's been pretty good to me.Mistress of the Dorknesshttps://www.blogger.com/profile/03812184646282811013noreply@blogger.comtag:blogger.com,1999:blog-12098207.post-47408292618922346712008-10-03T12:34:00.000-05:002008-10-03T12:34:00.000-05:00I know people who have spent more than a year tryi...I know people who have spent more than a year trying to get their Dell laptops working right......without any sympathy either.<BR/>Thinkpads don't have that problemSteven Monradhttps://www.blogger.com/profile/17742469166761870218noreply@blogger.comtag:blogger.com,1999:blog-12098207.post-15656612531704717102008-07-26T15:01:00.000-05:002008-07-26T15:01:00.000-05:00Well, DH had had it up to there with going back an...Well, DH had had it up to there with going back and forth on this and, as I mentioned, made some tweets about how frustrated he was after all he'd gone through and they'd sent back a broken pc. <BR/><BR/>I've really heard pretty good things about Dell support (once you get past the first-level scripts) and that they do work to make the customers happy in the end (I know A LOT of nerds with Dells). <BR/><BR/>http://twitter.com/BillatDell contacted DH and talked to him about the problems we'd had and it looks like we'll finally be resolved soon.<BR/><BR/>With a big company, it's easy for it to be dehumanized, but, DH really has been in contact with some nice people who are trying to help us. They rock. <BR/><BR/>Oh, and congrats to 'Bill' and his wife, as they're having a November baby boy just like us! (DH's first call had to be cut short for their ultrasound appointment ;-p but, he called back later!)Mistress of the Dorknesshttps://www.blogger.com/profile/03812184646282811013noreply@blogger.comtag:blogger.com,1999:blog-12098207.post-57753624142767564162008-07-25T08:49:00.000-05:002008-07-25T08:49:00.000-05:00Brian, Thanks for the commiseration. You can imagi...Brian, <BR/><BR/>Thanks for the commiseration. You can imagine my pain. It's one thing to be disconnected for a couple of weeks willingly... unwillingly it's a bit of a struggle to cope with.<BR/><BR/>The folks that DH has spoken with are very understanding about how important a computer can be to someone, but, I'm sure both of us would like to have a word with that nameless tech who has so irked us and forced me to be even longer from my pc. :-(Mistress of the Dorknesshttps://www.blogger.com/profile/03812184646282811013noreply@blogger.comtag:blogger.com,1999:blog-12098207.post-18015811430646538372008-07-25T08:43:00.000-05:002008-07-25T08:43:00.000-05:00Going Cold Turkey is terrible!! They obviously do...Going Cold Turkey is terrible!! They obviously don't understand. I can't stand being away from the internet. I don't "need" it to function, I just require it's services. I sit in front of a computer all day long, so, when i get home, I obviously turn on my laptop (a Dell by the way-Dorks of a feather and all that). Who doesn't? I don't turn it on as much anymore because for fathers day my wife hooked up my phone to the internet!! Yay! Now I can surf any where. I feel your pain my nerdish sister! I am sending geek waves of joy your way to help you cope with your most unpleasant of circumstances. I feel your pain (mostly twitching and nervous ticks I'm sure)Anonymoushttps://www.blogger.com/profile/08271671745973808745noreply@blogger.com